Your community’s day-to-day operations, in one place
Access, packages, bookings and maintenance requests stop living in WhatsApp groups and gatehouse notebooks. Everything is logged, assigned and owned.
The same data, in every app
The resident generates a visitor code, the gate scans it, and you see it in the log. One record, three screens.
The resident generates a visitor code from their phone, with visit type and validity.
The access log fills itself: who came in, to which unit, when, and who authorized it.
At the gate it gets scanned, authorized and logged — no paper notebook.
Feature index
Everything this pillar covers. Every card leads to the detail.
Tickets & maintenance
Requests, complaints and maintenance without WhatsApp groups
See the full page: Tickets & maintenance- Residents open tickets from their app with photos and a description.
- Noise complaints can be submitted anonymously.
Amenities & bookings
Live availability and automatic blocking for late payers
See the full page: Amenities & bookings- Bookable amenities (party room, courts) and open-access ones (pool, gym).
- Live availability, so the same slot never gets double-booked.
Access & QR codes
Single-use, date-range or party visitor codes
See the full page: Access & QR codes- Three code types: single-use, date-range window, and a party code for many guests.
- Visitor categories (family, worker, delivery) for an access log that’s actually useful.
Package management
From the gate to the door, with photo and digital signature
See the full page: Package management- The guard logs the package with a photo and unit; the resident is notified instantly.
- At pickup, the resident signs digitally on the guard’s phone.
Units
Square meters, ownership share and owners always current
See the full page: Units- Every unit tracks square meters, ownership share (indiviso) and current owners and tenants.
- Ownership share feeds fee calculation as required by Mexican law.
Residents & directory
Owners, tenants and multi-unit residents in one directory
See the full page: Residents & directory- Directory with contact details and unit assignment, distinguishing owners from tenants.
- A resident can belong to several units, even across different communities.
Staff & roles
Role-based permissions for admin, maintenance and security
See the full page: Staff & roles- Role-based access control: everyone sees only what they should.
- Activity tracking by department and task assignment.
Gatehouse & guard app
A dedicated app for security personnel
See the full page: Gatehouse & guard app- QR scanning, manual visitor registration and a digital access log.
- Package intake and delivery signatures from the same device.
Security & compliance
All communications encrypted and sensitive data protected in transit and at rest.
Personal data protection compliant with Mexican law (LFPDPPP).
AWS infrastructure with automatic daily backups.
Try it with your own community
Set up your community in minutes and try Koti free for 14 days. No card, no commitment.
No credit card required
You might also want